Table of contents

  1. Troubleshooting
    1. Where, when, and how to ask for help?
    2. Thoughts
    3. Resources

Where, when, and how to ask for help?

The same sequence can be used in-person, in an email, or via an online forum or group:

  1. What are the keywords you need to describe your problem?
  2. Try your best with the information provided in the help files/FAQ to solve your problem.
  3. Use the keywords in relevant forums/groups to see whether anyone has had the same or similar problems earlier.
  4. Ask a question (be concise and friendly):
    1. State the problem.
    2. State what you have done (e.g., searched the forum but didn’t find anything helpful).


  • DIY vs asking for help (perhaps paying someone for help)
  • Long-term vs short-term benefits